In today’s technology-dominated world, digital transformation is an ever-ending process of changing the way businesses are doing. It is an amalgamation of process, skill, culture and infrastructure.
Let’s understand what is digital transformation?
Digital: Is a synonym for the pace of change that’s occurring in today’s world, driven by the rapid adoption of technology. This is putting existing organizations under tremendous pressure, in many cases driving them into the land of irrelevance. We are seeing two types of organizations; those that are just watching the digital waves from the shore and others are the kind facing it head-on - new kind of digital innovators. The digital innovators are winning, they are disrupting every conceivable market place enabled by this new technology adoption.
The biggest mistake we are seeing is that many organizations are simply digitizing existing services and calling it a digital transformation, but it’s really not, so what is digital transformation. It is a journey of strategic, planned organizational change which starts by empowering your teams with new methods to create highly responsive Data-Driven strategy.
It is the right leadership who are responsible for creating a high performing innovative organization.
Digital transformation is:
- Transforming Innovation enabled by technology
- Transforming Teams enabled by technology
- Transforming culture enabled by technology
80% of the digital transformation fail globally, the hardest part here is the culture, and it plays a crucial role in enabling successful digital transformation. Apparently changing technology is much easier than bringing about a change in culture. Organizations have to proactively address the changes, In order to instill a digital culture. Digital transformation touches every aspect of business and involves teams to collaborate. To address the cultural challenge, and to lead a successful digital transformation, leaders must have the ability to change the mindset from the top.
IT and business integration:
Business and technology integration plays a vital role in any project. In case of a successful digital transformation aligning both the IT and Business goals plays a crucial role. Here comes the major challenge, most of the companies face difficulty in bridging the connectivity between technology and business. IT must protect the business while also innovate with it. When done right IT becomes the key driver for success for the entire company. The process of transformation is also a major fear factor for many of the businesses. To transform their operations and adopt an ongoing culture of innovation, Companies need leaders who will embrace the risk. Through Digital transformation organizations are sprouting their customer experience, but most of them are facing troubles to transform their back-end operations. Companies must make sure that they involve and engage and re-train their employees at every stage of the transformation journey.
Changing technology landscape:
The changing technology trends at a faster pace is creating a dilemma around organizations on how they transform their policies and procedures built for their existing technologies. Getting accustomed to new data management techniques causes disruptions in the process of integrating new technologies as employees face acceptance, training issues and more. Redundancy of work while transforming large chunks of data is one of the major challenges.
The Data Challenge Data has become a company’s most important asset. But protecting that data is increasingly difficult. This is particularly true when dealing with complex legacy applications and systems.
There are two majorly categorized data challenges in digital transformation journeys:
- Infrastructure – is the key to digital transformation success. It is imperative to have the right infrastructure that can scale up with modern-day applications such as AI, multi-cloud, streaming analytics or other emerging technologies.
- Information Management and Security – Data centralization is the key to an enterprise’s digital foundation. However, organizations have to rethink their past approaches to protecting data and applications, where they end up with only protecting critical workloads. But in the current data-driven world, no workload is left behind, applications need to be protected so the disruptions don’t cripple the business. A Business continuity plan and disaster recovery plan is a must to deal with the unplanned disruptions
Digital transformation is challenged further by rising expectations from the customer. Internal and external customers are demanding experiences that push technology limits. It is the case of business and IT integration, as Continuous availability is the cornerstone for the uninterrupted customer experiences, IT job is to leverage the power of big data and emerging technologies to ensure uninterrupted customer service.
I hope your organization isn’t stuck in any of these myriad challenges on your journey to Digitally transform your organization. At Locuz, we’ve made it our mission to help businesses like yours to create an actionable digital strategy. As the go-to team for helping companies on their digital journey, clients have trusted us to walk them through every step of transformation—from development to strategy and deployment. The result is increased efficiency and improved bottom lines, across the board.Mounika Raghavarapu April 17, 2020