IT Operations(ITOps) Services for Agile & Secure Enterprise

Helping businesses reduce operational expenses involved in managing IT

#ContinuousVisibility | #AgileOperations | #ContinuousServiceImprovements

Digital transformation has taken hold across industries, and in this new era of service delivery, IT must shift its position, approach and even technology. The demand for new and efficient IT services are increasing as businesses adopt to mobile devices and cloud services.

Today, teams want fast, scalable ways to make it easier to manage their complex IT environments. Modern day enterprises are getting increasingly technology centric and therefore businesses are finding it extremely difficult to manage their underlying IT landscape considering dynamic business needs, new technology, escalating costs and evolving cyber threats.

Therefore, MSPs today need to deliver much higher value by becoming trusted partners and enablers in the Digital Journey of Enterprises.

Our Approach: Rationalization – Modernization – Standardization

Infra Rationalization – Process | Technology | Infra Operations

We help you optimize and streamline your infrastructure to achieve greater efficiency and cost savings. It involves evaluating and reorganizing the existing infrastructure, systems, and processes to eliminate redundancies, improve performance, and align with your organization’s goals and objectives, across Infrastructure domains like Network, Security, Servers, Storage, Virtualization and various monitoring and Analytics Tool Landscape.

Infra Modernization – Keep up with technological advancements

We help you improve performance, enhance capabilities, and align infrastructure with current business needs and technological advancements. We help you assess your existing infrastructure to identify areas that require modernization, participate with you to drive future technology projects, and engage on strategic projects. Our services help you with IT service intelligence, Cyber security intelligence, cloud and hybrid IT, big data analytics, as well as AI/ML/DL/IoT.

Infra Standardization – Reduce the burden on IT staff | Avoid compatibility problems | Agile as well as transparent, consistent IT processes

We help you to establish and implement uniform standards, configurations, and best practices across an organization’s infrastructure components and systems. The goal is to streamline operations, enhance interoperability, improve security, and reduce complexity and costs, while integrating standard functions and processes, reducing susceptibility to errors, shortening development cycles, and creating scope for digitization.

IT Ops Offerings

Locuz IT Ops Services consists of comprehensive, integrated suite of services to manage an Enterprise’s distributed and Hybrid IT environment as a single entity with single point-of accountability. We offer consistent service delivery to meet defined service level agreement (SLA) using skilled resources, established processes and effective deployment of technology. We can ensure Efficiency, Security and Business continuity!

AI Enabled ITOps for your Business

AIOps

Automate routine and repetitive tasks in ITOps using AI, helping you handle ticket triage, incident categorization, and resolution, reducing the manual workload for IT teams. We enable AI-driven automation that can help streamline processes, increase efficiency, and free up IT staff to focus on more strategic initiatives.

Observability

Whether on-prem, hybrid, or multi-cloud get real-time monitoring and troubleshooting to help you maximize infrastructure performance with complete visibility. Enhances IT operations by automating tasks, implementing workflows, and enabling faster application deployment. Leverage AIOps and automation capabilities to predict and scale resources for uninterrupted operations.

Integrated Ops

By integrating the NOC and SOC, organizations can effectively detect, prevent, and respond to both operational and security-related issues. With integration of your NOC & SOC we help you with centralized monitoring and management of network operations and security events, early threat detection, rapid incident response, and enhanced situational awareness.

Why Choose Us

Force Multiplier

Throughout our journey, we have provided ITOps services to more than 100+ customer across various sectors, including IT/ITES, Manufacturing, Automotive, Financial Services, Pharma & Lifesciences, Banking, Telecom, Energy & Utility, Retail, and more. Our expertise spans across multiple domains, such as cloud computing, on-premises infrastructure, networking, systems administration, security, storage, disaster recovery, virtualization, Windows and Linux environments, databases, middleware, and backup solutions.

We bring in this experience working with diverse IT environments, and our extensive knowledge and a profound understanding of IT Operations, which empowers us to deliver exceptional assistance to organizations across industries.

Expert Team

Our IT operations team comprises highly skilled professionals with extensive experience in managing complex IT environments. We stay updated with the latest industry trends and best practices to deliver top-notch solutions.

Business continuity

We build and manage always-on architecture with right hosting approach to guarantee 99.99% uptime and cost efficiency.

Scale up/down automatically

We help you find the balance with “Automation", leaving nothing to chance! We design and develop custom automation tools & scripts that enables your applications to scaleup/down on-demand.

Reliability

We understand the criticality of IT operations for your business. That's why we prioritize reliability and ensure that your systems are up and running with minimal disruption.

Tailored Solutions

We believe in delivering customized solutions that align with your unique business requirements. Our team works closely with you to understand your needs and provide tailored IT operations services.

24/7 Support

IT issues can arise at any time, which is why our support is available round the clock. Our dedicated support team is ready to assist you with any IT operations concerns or emergencies.

What Our Customers Stand to Gain

15%

Overall Ticket Reduction

30%

MTTR Reduction: Incident & Service Request

20%

First Line Resolution

24/7

Availability of IT-Infrastructure & Security Services

Executive Visibility | Predictive Analytics | Service Insights | Event Analytics | KPI Monitoring | Root Cause Analysis | 24/7 Monitoring